Returns & Exchanges

At The Forum Swindon, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return period for all unworn items in their original packaging. Please ensure all tags remain attached and the product is in its original condition to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal or contact our customer service team with your order number to request a return authorization.

• 2.
  Package Your Item

  Securely pack the items in their original packaging, ensuring all designer tags, labels, and hygiene seals are intact.

• 3.
  Ship to The Forum

  Affix the provided return label to your package and drop it off at your nearest authorized courier point or at our Swindon storefront.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to the original payment method within 5-7 business days.